Live Operations

See active field work — and open the work order behind the numbers.

Live Operations gives office teams useful visibility into jobs and technicians as work progresses: status without chasing paperwork, automatic updates from the Field App, and drill-down from Live Ops into the underlying work order. Operational clarity — not an alert board of giant buttons.

IAQOps Live Operations showing technicians and active work-order progress.
Live Operations board with technicians, job status, and unit progress.

Field to office

See the work while it's happening

A technician completes due filter positions in IAQOps Field. That activity is recorded. Live Operations shows the updated progress on the next refresh — typically about 20 seconds after the field save is stored.

Alex Rivera completes due filter positions at Riverside Medical Center. Live Operations shows the recorded progress on the next refresh — typically about 20 seconds. Request a demo

Track jobs and technicians without the paperwork chase

Answer the basics without calling the crew: who is working, where, what they are working on, what is complete, and what remains — then move from Live Ops into the work order behind the status.

  • See active field work across crews
  • Track jobs and technicians in one operational view
  • Status without paperwork chasing
  • Drill into the work order behind the numbers
  • Automatic updates as field activity is saved
  • Move from Live Ops into underlying WO information
  • Units completed and remaining when available
  • Due-filter progress when position-level data exists
IAQOps Field mobile app showing a technician's scheduled service jobs.
The same job in IAQOps Field — technicians record the work office teams see.

Useful operational visibility

Live Operations surfaces exceptions and attention items while the day is still in motion. It is built for dispatchers and operations managers — not a wall of alerts or oversized action buttons.

  • Exceptions and open change requests
  • Jobs that need office attention
  • Unable-to-complete situations
  • Progress context from recent field activity

From Field App into Live Operations

Technicians perform work in IAQOps Field. Field activity is recorded. Operations see updated progress in Live Operations on the next refresh — typically within about 20 seconds after the field save is stored.

  1. Technician works the job in IAQOps Field.
  2. Status, unit activity, and exceptions are recorded.
  3. Live Operations shows current progress to the office team.
  4. Open the work order behind the Live Ops numbers when you need detail.

Across IAQ service work

Visibility across the work IAQOps already runs

Live Operations follows assigned work orders for the services IAQOps supports. Filter service includes due-filter progress from the Field App. Coil, duct, and fire damper jobs stay visible through work-order status and documentation as those workflows capture them.

Filter service

See unit progress and current job status while technicians execute assigned filter jobs.

Coil cleaning

Follow assigned coil jobs through current field status and completion records as they are captured.

Duct cleaning

Watch work-order status and documentation progress as duct jobs move through the Field App.

Fire damper work

Keep inspection jobs visible to operations while technicians document damper work in the field.

Next step

See Live Operations with your crews

Request a demo of Live Operations, the Field App, and the office workflows that keep both sides on the same job.